Hawick Firm Quietly Leading Borders’ Net Zero Charge

Hawick Firm Leading Borders Net-zero Charge

The nationwide push towards achieving net-zero carbon emissions has prompted a wave of companies eager to claim a share of the burgeoning green energy industry. For many, this has meant cold calls offering deals and government-funded insulation services. However, one local firm is quietly going about its business of retrofitting homes, community halls, and commercial properties across the Scottish Borders and North Northumberland — without the need for cold calls.

Shelbourne and Greer, launched in Hawick in 2022 by Craig Greer and his partner Lisa Stanners, operates out of the former Lyle and Scott factory in Liddesdale Road. Lisa, a former project manager at Scottish Borders Council, and Craig, a former professional rugby player for Edinburgh and Poland, have a deep understanding of the challenges faced by national and local governments in improving energy efficiency across buildings.

Lisa explains:

“When we talk about net-zero on a local level, we take a ‘fabric-first’ approach as insulation specialists. This means we focus on insulating village and community halls, business premises, and residential properties, using modern techniques designed to reduce energy usage and lower bills.”

With growing awareness of government funding available for reducing carbon emissions, Shelbourne and Greer have seen increasing demand for their services. “It’s been pretty hectic,” admits Lisa.

No Cold Calls, Just Trusted Reputation

Lisa and Craig emphasise that they don’t engage in cold calling. “We don’t need to,” she says. “All our clients come to us through accredited bodies like Trustmark or the National Insulation Association. People often find us because they’ve heard about the funding or have seen our logo at the local rugby club — they know we’re local and can be trusted.”

While they occasionally receive inquiries from businesses further afield, the couple prefers to pass them on to other companies, as demand within the Borders is more than enough.

Net Zero Awareness and Real Savings

So, what motivates people to seek out better insulation for their properties? Is the net-zero message getting through?

“There are several reasons,” says Lisa. “The publicity around net-zero, the available funding, and the desire to contribute to reducing emissions are definitely factors. Once people realise how much energy they’re wasting through poor insulation, the savings can be significant. You wouldn’t take £100 out of the cash machine and throw £30 away, would you? But that’s what’s happening when homes are poorly insulated.”

Lisa continues: “Of course, with the rising cost of energy bills, no one wants to waste money. Many of our clients are looking for ways to save, and improving insulation is one of the most effective solutions.”

Building a Future for the Next Generation

Shelbourne and Greer currently employ eight staff, who collectively have over 35 years of experience in various aspects of the building trade. The company also collaborates with specialists in solar panels and heat pump installation.

Given the rapid developments in the energy and insulation industries, Lisa is in discussions with the Scottish Chamber of Commerce and Borders College about creating bespoke training programmes. She aims to bring in new talent, either straight from school or through reskilling, to meet the growing demand for quality insulation services.

“There’s a real need for trained professionals in this field,” Lisa explains. “The days of an apprentice just ‘shoving in’ insulation are long gone. With government funding comes much stricter standards, and that’s where companies like ours come in.”

A Passion for Local Heritage

For Lisa and Craig, working in the Borders and North Northumberland is more than just business — it’s a passion. “I love the variety of projects we work on, from insulating beautiful, old stone buildings on estates to modern homes with specific floor insulation needs.”

Lisa adds: “We’re committed to keeping our business small but growing, ensuring we have the right people with the right skills for the job. It’s a really exciting industry to be a part of, and there’s so much potential for the future.”

The Value of Community Support

As a small, family-run business, Lisa finds membership in the Scottish Borders Chamber of Commerce particularly valuable. “It’s hugely important to me,” she says. “Running a business, especially in a rural area like the Borders, can be quite isolating. Having events that bring people together is fantastic, and it’s great to be able to reach out to Roz, Trevor, and the team whenever I need advice.”

Lisa concludes: “It’s reassuring to know you’re not alone, and if they don’t have the answers, they’ll find them for you.”